February has been a quieter month in terms of ticket volume but we have had some great feedback on the service desk! We have had 1874 tickets logged and we have been given a total of 78 smiley faces. Here’s what some of our clients had to say!
- “Straight and to the point and resolved – thanks Dane”
- “You have given me a really excellent service once again going above and beyond the call of duty.”
- “Fast turnaround. Thanks”
- “Everything is great and I am very happy with the service. I would rate you a 10”
- “Communication/delivery and general experience all very good.”
- “Thank you Adam”
- “Fantastic help by Natasha again!!”
- “’Angela took great care of us whilst you were away so you left us in great hands thank you’’
- “Just to let you know that Alex did well in dealing with my problem today.”
- “Definitely a 10 out of 10 for the service etc on this one.”
- “Rob got it all sorted. Top man!”
Great work by the team! Keep sending us your feedback as we love to hear what you think!