A disaster can strike any organisation, large or small. It can arrive in the shape of storm, flood, fire, a terrorist bomb, action by pressure groups, product contamination or simply a quality control failure that allows sub-standard goods onto the market.

If the incident is large enough it will put the business out of action for a short or long period. Whether the business recovers or not and whether it is still operating 12 months later depends on what advance planning has taken place. This means action before and not after disaster strikes.

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