What is HaaS?

HaaS, or Hardware as a Service, allows businesses to rent hardware on a subscription basis. The Haas model works by providing businesses with the hardware that they need and allowing them to spread the cost over time.

At Custard, our HaaS program is designed to provide high-quality equipment to your business without any upfront payment. Because of this model, you can keep your capital for investing in business growth, while increasing efficiency and productivity with state of the art hardware.

What are the benefits of HaaS?

We think HaaS is a great solution for any business, no matter the current situation and size. So, here’s why HaaS with Custard is the right decision to help you take your business forward.

Money
Due to large upfront costs, it can often be difficult to get the equipment needed to allow your business to perform at its best. However, with HaaS from Custard, this isn’t the case. You can get the hardware you need to improve efficiency and staff morale without having to worry about the financial outlay.

Insurance
If you encounter an issue with your business hardware, it can be expensive to replace. With HaaS, you can rest assured that if there is ever an issue with any of your equipment, it will be fixed or replaced at the earliest opportunity, reducing any time wasted on ineffective hardware.

Team
As a small business, you don’t always have the capital to invest in I.T. system refreshes; and this can hurt business efficiency and your staff morale. Choose HaaS with Custard, and all hardware that you request will be delivered straight to your business, allowing you to grow and keeping everybody happy. You can easily update your software packages to incorporate a growing team and increased IT demands.

Experience
Our engineers will deliver and configure your hardware to meet the needs of your team. With hardware immediately dispatched and installed to suit your business needs, you can get to work utilising your new equipment right away.

Custard as a HaaS provider?

Is HaaS renting, leasing, or something else?
Typically, HaaS is most closely associated with leasing. This leasing model works extremely well as it gives businesses the ability to implement upgraded hardware, without the initial financial outlay.

What happens if I want to cancel my agreement before it’s over?
When canceling a HaaS agreement, there will be a termination fee. However, at the point of cancellation, you will have the option to buy the equipment and purchase your own MS licensing.

How long do agreements run for?
The minimum agreement term is 36 months, but we will continue to support you after the agreement has ended. To stop receiving support and paying for our services, you must opt out.

How does HaaS setup work?
When you choose Custard as your HaaS provider, we will set up all the equipment to your unique specifications. We build, install and test all the equipment onsite, meaning you should be ready to start working with it the very same day.

What if parts need replacing or the system fails?
In the event of any hardware issues, Custard will rectify the issue according to our No-Questions-Asked Repair and Replacement Policy.

What happens at the end of the 36-month HaaS agreement?

At the end of your initial HaaS agreement, you have four options:

  • Buy the equipment
  • Send the equipment back
  • Start again and receive new equipment
  • Keep paying for and using the equipment

Why Custard Technical Services

Your business is the cake. We provide the Custard

Simply put - we make your business more secure, more agile and better equipped for now and in the future. From hardware to software, security to communication, we provide the latest IT support services in a hassle free and supportive manner. You’ll enjoy the highest standard of customer service. Fast service level times and above all, a people first answer to any IT problem your business will face. Let our unique ingredients elevate your business from good, to great!