Storers Refrigeration & Catering Manufacturers Ltd are one of the top 5 manufacturers of refrigeration and catering units in the whole of the UK, offering a range of top quality products and services from expert consultation and delivery, to top-class after sales support.
Storers were looking for an IT company to come and take over their IT support so that the staff could be free to carry out their day to day jobs without having to worry about IT problems. Being a successful family run business, Storers were also looking for a company that looked after them and could give them an honest approach to IT as well as fast response times for when the company was working in the UK as well as overseas. Custard was able to come in and help not only with day to day support queries but also help build a solid and reliable IT infrastructure which would accommodate not only growth but working internationally.
Paul Billington, Project Designer at Storers Refrigeration comments:
‘”Our server was throwing errors and emails were going down and we needed a quick solution and someone to come in and take over the systems, own it on our behalf and fill us with confidence that they can run the working behind the scenes so we can continue to grow without being held up by the IT systems. Custard came in with their all inclusive package which seemed to cover all the bases, adding broadband and offsite backup on top we felt confident that all bases were covered. On site visits, Custard technicians have been knowledgeable and confident with diving into our existing systems and taking control at a good pace, the confidence felt from the sales pitch has been carried through to the on-site delivery and I am sure this is a good start to a steady and growing relationship.”
Storer Refrigeration & Catering Manufacturers Ltd have chosen the Custard Care all inclusive support package which offers support for all devices, state of the art proactive monitoring 24/7, hardware replacement on all office machines as well as unlimited remote and onsite support from our fully trained Service Desk technicians and field based engineers.