IT training presents a prime opportunity to expand the knowledge base of all employees. IT training and development in the workplace provides both the company as a whole, and individual employees with benefits that make the cost and time a worthwhile investment.

Addressing Employee Weaknesses

Most employees have some weaknesses in their workplace IT skills, whether that be basic IT skills such as Cyber Security Awareness or more in-depth skills using tools such as Microsoft Power BI. An IT training course allows you to strengthen each individual employees’ specific IT skills. A development program brings all employees to a higher-level so they all have similar IT skills and knowledge across the business. This helps reduce any weak links within the company who rely heavily on others to complete basic IT tasks.

Providing the necessary IT training creates an overall knowledgeable staff with employees who can take over for one another as needed, work in teams or work independently without constant help and supervision from your internal or external IT support department.

Improved Employee Performance

An employee who receives the necessary IT training is better able to perform their duties. They become more aware of cyber safety practices and proper procedures for basic IT tasks. Investing in training and development will also build employees’ confidence because they’ll have a stronger understanding of the software and products they’re using and enable them to focus on the responsibilities of their job. This confidence may push them to perform even better and think of new ideas that help them excel in future.

Continuous training also keeps your employees on the cutting edge of industry developments within the IT and technology sector. Employees who are competent and on top of changing industry standards help your company hold a position as a leader within your industry.

Employee Job Satisfaction

“Two out of three UK workers have changed jobs because of a lack of training and development opportunities” as research shows by Totaljobs.

Employees with access to training and development programs have the advantage over employees in other companies who are left to seek out training opportunities on their own. The investment in training that a company makes shows employees they are valued and helps to create a supportive and motivated workplace.

Employees may gain access to IT training they wouldn't have otherwise known about or sought out themselves. Employees who feel appreciated and challenged through training opportunities may feel more satisfaction toward their jobs and be more comfortable with the software and products they are using daily. For example, training your staff on how to use Microsoft Teams effectively will help with communication across the whole business.

Benefits of staff IT training

There are many potential benefits for investing in the IT skills and development of your workforce. A few benefits include:

  • Helps your business run better as your staff are better equipped to use computer systems and software
  • Staff acquire new skills which will contribute to your business, as well as employee self-esteem and personal development
  • Enables staff to undertake new and different tasks which may lead to job enhancements, promotion and increased motivation and job satisfaction
  • Helps staff gain confidence in their use of IT which can increase their productivity and efficiency
  • Makes the transition to new IT systems and technologies easier for both your staff and customers
  • Your staff feel appreciated as they will see you investing time and money in their professional development

Risks of not investing in IT training

If you don't give your staff adequate IT training, they may not be able to use your IT systems efficiently. This can potentially lead to:

  • Business operations being disrupted and increased downtime
  • A decrease in staff efficiency and productivity
  • Staff becoming frustrated and unhappy
  • Deadlines being missed
  • Employees losing confidence in the new system

Our specialist IT training courses

We have a wide variety of courses that expand across Microsoft 365, Cyber Awareness and many more, bespoke to your business needs.

From beginner to advanced, we will be able to accommodate your employees at the correct level, making sure that they obtain the fundamental understanding of their chosen IT training course.

Our IT training page shows the most common IT courses, designed specifically for you and your employees’ development and training.

IT Training Nottingham

Here at Custard, we have over 20 years of experience, providing training in a range of areas, from Microsoft Office training to GDPR. We want to help build your IT skills so that you get the maximum benefits from the use of your technology.

For more information regarding our IT training courses and how we can enhance your company’s productivity – see our IT training page.

Looking to invest in IT training?

If you’d like to speak with our IT support experts at Custard and find out more about how investing in IT training and development within your business can ensure business productivity and continuity, give us a call on 0800 001 4166 or email us at [email protected].

Custard Customer Exclusive

Free IT Training on selected sessions throughout January/February 2021

We want to help our customers with their professional IT development during lockdown and keep your team motivated when working from home or in the office.

Therefore, we're offering free IT training on selected sessions throughout January/February 2021 for all of our customers.

Each training session will be led by our Technology Training Specialist, Jake Orridge, who will spend time working with your business to refine your technology skills. These training sessions are available for a limited time only, so book your free training session today!


Free Cyber Awareness Training

Cybersecurity threats and best practices to keep information secure within your business.


Free Microsoft Teams Training

Conducting modern meetings and what can be done to ensure productive Teams meetings.


Free SharePoint Training

What SharePoint is, uploading / downloading files and using Office 365 online with SharePoint.